User guide / Training
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User guide / Training
The Bravand “review” of our other site was a true eye opener. Brutal at times, yet brilliantly presented, the team pinpointed key areas of real concern that really needed to be addressed and why. It was a truly valuable experience that forced us to focus on the most important thing, our users…
“We love working with Team Bravand - they're friendly, responsive, collaborative - and have created exactly what we need, an easy to use interface that really showcases research and educational insights and, crucially, the links between the two. We always feel they’ve got our back.”
What we’re seeing, and the feedback we’re getting at this end, from the Editorial Board, the Trustees, Instructors and Learners is that the content is so much more visible, discoverable and accessible, now. It’s so obvious that there are so many additional resources for Instructors and Learners. And that’s exactly what we set out to achieve. Kudos to you and the team - this really highlights why it was so important to spend so much time in that early phase on user research, UX and testing.
Togetherall is much more able to learn about our audiences and adapt the site quickly to serve new content in a continuous cycle of improvement. From an admin perspective, serious consideration went into the configuration of the Word Press components in a way that provides maximum flexibility in the CMS but without any clunky UX or complexity. The go-live week was the smoothest site launch I had ever done; we had a lot of migration risks, but there were no major issues, the site speed was fantastic and we saw minimal SEO impact from the switch over.
We always knew this was going to be an iterative process and we’ve new ideas and bigger ambitions to keep on innovating and developing. We’re able to do this because in Bravand, we've a team that understands, not only the intricate workings of the website but also the processes and behaviour of our business. The team has learned how our systems need to work and gets the thinking behind and beyond the work we do. He's become an additional and essential expert in the way the news site needs to work and the ethical journeys we have to travel on as a human rights journalism outlet.
We selected Bravand to develop the new Town and City Gift Cards website. They created a slick marketplace that we are proud of and that really shows off what we do. Bravand put a lot of thought into the user experience for customers, pointing them to a Town and City Gift Cards programme and providing inspiration for where the gift card could be spent, alongside new content.
Bravand created a simple, clean and professional website that conveys what the Financial Services Skills Commission is about. The team took time to understand what we wanted to achieve and their expertise resulted in a website that meets our needs and showcases our work to our diverse audiences.
When we had our first conversation with Bravand, there was already another web developer that we had in mind and I said to myself: Bravand has to prove that they are something very special to beat the other option”. Well, they did just that! From our very first conversation, Jilly and team have understood the heart of what we were seeking to achieve both practically and, just as importantly, the look and feel of the site. Bravand operates with professionalism, integrity, and creativity, with a good dose of excellent humour!”
Can I thank you (and the team). I think you have really understood the brief and probably even more important the user. We’re going to end up with a really good asset that will be a big step forward for us.
We chose Bravand for their UX expertise specifically - their ability to really get to grips with our organisations internal audiences resulted in an intranet platform that took our ideas way beyond what we imagined.
I just wanted to say its been such a positive experience working with the team at Bravand, you got under the skin of who we are and brought real expertise and confidence to the process. The site looks fantastic, the CMS system is first class and, along with the flexibility of the overall design, is something you we would have expected on a much bigger budget project. Looking forward to working with you again on our next project!
Once again, excellent work with the Bravand Team. They continue to keep us focused on the businesses we support, whilst also delivering top notch design with moments of UI genius. Our development team is very excited as the prospect of building what they've designed.
One thing that Jilly and her team offered us that no other agency did was the chance to test them out with a relatively low cost scoping process before signing them up as our confirmed web developer. Not only did this give us the opportunity to clarify exactly what we wanted from the new site, but also confirmed that Bravand was more than capable in helping us achieve it.
Thank you Jilly and Emma for being the wonderful women behind this: www.monadd.io and all of the the pieces that are not shown there too! Thank you thank you thank you :D
Bravand helped us create an online presence that was able to tell our new story beautifully. As our organisation developed and changed over time, the platform they designed was able to change with it. Modular, effective design was exactly what we needed and they excelled in delivery.
The reason we went out to an agency rather than redeveloping this in house is because we wanted designs that we could never have come up with ourselves... we would never have come up with this. Spot on.
Bravand succeeded in bringing us bang up to date with a new website that allows us to manage our customer user journey fully - from initial interest through to ongoing engagement and contact. We love it.
One of the main benefits I enjoyed from working with Bravand was their willingness to make my life just that a little bit easier. This transformation was a huge undertaking for everyone involved, much bigger than building a website (although that was pretty big), and they just mucked in and helped out. Often they went the extra mile, took pain points away and smoothed wrinkles out without question.
We have a great working partnership with Team Bravand. With their UX and design skills, and our development production capabilities, we are able to deliver brilliant products for our clients that truly solve big business problems.
When we first met Bravand, we had one big idea and over 3 years of thoughts and scribbles on paper to support that idea. Jilly and her team helped us take those thoughts and make them a reality.
User guide / Training
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